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Employee Portal
Employee Portal: Knowledge Base
Employee Portal: Knowledge Base
Maryjane Bates avatar
Written by Maryjane Bates
Updated over a week ago

Within the Employee Portal, employees can access the Knowledge Base section, which provides articles provided by the company company. The Knowledge Base is universal, so every employee within the company has access to the same articles.

Note: Only those with the “Owner” permission or those who have been assigned to a permission group with the “Company Settings” permission are able make changes to the Employee Portal. For more information, see Permission Groups.

To utilize the Knowledge Base section:

  1. Navigate to this section by scrolling down or clicking Knowledge Base on the left-hand side.

  2. The employee can view a description of the knowledge base. The company can customize the description text under the Knowledge Base header.

  3. To view a knowledge base article provided by the company, click Read Now associated with that article at any time.

    Note: Those with relevant permissions can create and/or add articles for employees here.

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